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Tuesday, December 13, 2011

Make Employees "Feel Engaged, Supported and Safe"

"We're a blue-collar industry, and I work with about fourteen unions. You don't read much about labor-management strife in the railroad industry," she says. "It's not that it's happy-happy, joy-joy all the time; we have our differences. But you get the most out of your employees when they feel engaged, supported, and safe."

Cindy Sanborn 97C

For more insight, read Planes and Trains: Alumnae in Motion by Mary J. Loftus, Emory Magazine, Summer 2011

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